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Mobile and Online Banking Privacy Policy

Your privacy is very important to Mission Federal Credit Union (“Mission Fed” or the “Credit Union”). This Policy outlines how we collect, use, and share your information when you access our Mobile or Online Banking services, from a mobile device using our iOS and Android applications, as well as from a supported browser.

Please note that our Mobile and Online Banking services are not intended for use by children under the age of 13. We do not knowingly collect personal information of anyone under the age of 13 without parental consent.

For more information about our privacy practices, please visit: https://web.missionfed.com/privacy-policy.

Information Collected by Mission Fed

When you use our Mobile or Online Banking services, we may collect the following:

  • Personal Information: information such as your email address, your user identification (“User IDs”), your address, your phone number, and your list of contacts to help facilitate the ease of your transactions. Sharing of the list of contacts is optional and you may disallow this at any time from your device settings for our mobile application.
  • Financial Information: your financial institution and payment related information (ex. bank account numbers, debit, or credit card numbers) if you provide it to us when you interact with our mobile or online services.) when interacting with our Mobile or Online services.
  • Device and Other Usage Information: In addition to the personal and financial information described above, we may collect certain information about your use of our Mobile and Online services. As an example, we may capture your device identifiers, the operating system, browser you use, and the IP address of the device you use to access Mobile or Online services. We may collect usage information about a particular feature or crash log information. Your usage and crash data is collected anonymously.

Use of Personal Information

We may use or share the personal and financial information we collect from you to operate and manage our Mobile and Online Banking application features including displaying information to you and communicating and interacting with you.

Changes to this Policy

We may change this Policy from time to time.  When we do, we will let you know by posting the revised notice on our Privacy Page with a new “Last Updated” date.

Last Updated: 9/15/2022