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Mission Fed mobile app on phone.

New Digital Banking Arrives September 23

Fresh Design. Smarter Features. Easier Access.

We’re upgrading your Mission Fed digital banking experience to make everyday money management easier, more intuitive, and more flexible. Beginning September 23, you’ll notice a modern design, one streamlined app for all devices, and new features designed with you in mind.

What’s new

  • Fresh new look. A redesigned login screen and clean, modern interface.
  • One app for all devices. Tablet apps will no longer work. Simply download or update the Mission Fed Mobile App from the App Store® or Google Play® to access your account on any device.

Login and access

If you already know your username and password, you’re ready for day one. If you normally log in with biometrics (Face ID® or Touch ID®) you will need to manually enter your login credentials for the first time. If you’re not sure, follow the instructions below:

To change your password:

  • Download and use the Mission Fed Mobile App. From the login screen, select “Can’t log in” and follow the prompt to change your password.

To view your username (do not change it before September 23):

  • In the Mobile App: Go to Menu> Settings > Change Username to see your username.
  • In Online Banking: Go to Settings > Login Settings > Username and Password to see your username.

Temporary limitations at launch

This upgrade is an important step forward. Like any major transition, there may be some temporary limitations at launch, but our team will be working daily to improve your experience and add more features in the weeks ahead.

Early limitations we’re addressing:

  • Bill Pay: Unavailable from Sunday, September 21 at 10:00 PM PT until Tuesday, September 23 at 8:00 PM PT. Any scheduled payments will process as planned.
  • Transaction history: At first, you’ll see 60 days of history. Additional history will be loaded in the coming weeks. While we finish loading your transaction history, you’ll be able to view eStatements without enrolling for a limited time.
  • Balances and Transactions: Some balances or transaction details may not display correctly on the dashboard. Click the item to view full details.
  • Biometric login: Face ID® or Touch ID® logins may take up to 30 seconds or longer to log in. Logging in with your username and password temporarily may provide a smoother experience. We are actively working on this issue and expect it will be resolved shortly after launch.

Quick tips for launch day

  • Update your Mission Fed app in the App Store® or Google Play®.
  • For your security, always log in from MissionFed.com or the official Mission Fed app.

Our commitment to you

This upgrade is just the beginning. We’ll keep listening, improving, and adding new features—because our goal is simple: to make your digital banking experience as easy and reliable as possible.

Frequently Asked Questions

The new Mission Fed digital banking experience will launch on September 23, 2025.

Yes. After September 22, 2025 you will need to  download or update the Mission Fed Mobile App from the App Store® or Google Play® to access your account from any device.

No, your username and password will stay the same. However, you’ll no longer be able to log in using your account number.

You’ll notice a redesigned login screen and a clean, modern interface designed to make navigating your accounts easier.

Yes. Your Bill Pay payees, scheduled payments, and payment history will carry over automatically.

At launch, you’ll see 60 days of transaction history. Older history will be added over the following weeks. While we finish loading your transaction history, you’ll be able to view eStatements without enrolling for a limited time.

Yes. Simply download or update the Mission Fed Mobile App. It now works on both phones and tablets. The old tablet apps will no longer work after September 22.

Yes. Bill Pay will be unavailable from Sunday, September 21 at 10:00 PM PT until Tuesday, September 23 at 8:00 PM PT. Any scheduled payments will process as planned.

We’re here for you. You can:

Mission Fed employee

Need help?

We know change can come with questions. That’s why our team is ready to help you update your app, walk through new features, and troubleshoot anything along the way.

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