Financial Assistance and Support
At Mission Fed, our goal is to be your financial partner throughout your life. During these uncertain times, we recognize the coronavirus (COVID-19) pandemic and related non-essential business and service closures has adversely impacted the financial health for many within our community. Our thoughts are with all affected from both a physical and financial health perspective. For our members who are experiencing unexpected financial hardships due to the COVID-19 pandemic, as your financial institution, rest assured that Mission Fed remains committed to providing you with financial assistance. We are here to help in the following ways:
If you are impacted by the coronavirus, call our Contact Center at 800.500.6328 for more details.
If you need financial wellness, budgeting, education and/or financial counseling services. Please visit missionfed.balancepro.org or contact one of our Mission Federal Financial Counselors at 858.524.2865.
Mission Fed Mortgage Assistance
Mortgage Loans, Home Equity Loans and Home Equity Lines of Credit (HELOC) Forbearance Assistance
For members who need payment assistance on a Mission Fed mortgage loan, Home Equity Loan or Home Equity Line of Credit (HELOC), Mission Fed has forbearance and other options available. To request assistance on a mortgage, home equity loan or home equity line of credit, please fill out the Mission Fed Mortgage Assistance contact form below and a Mission Federal Representative will contact you regarding your mortgage assistance options.
Because we do not provide SBA or general operating loans to businesses, the following loans are not offered at Mission Fed: PPP (Paycheck Protection Program), EIDL (Economic Injury Disaster Loan), SBA (Small Business Association). However, following is a list of helpful resources to assist our members with these small business needs:
- Liberty SBF – libertysbf.com
- Harvest Small Business Finance LLC – harvestsbf.com
- Celtic Bank – celticbank.com
Digital Services and Tools
We offer digital tools to help you manage your account anytime and anywhere 24 hours a day, 7 days a week. To access your account remotely, enroll in Online Banking or download the Mobile Banking App.
Easy Account Management, including:
- Monitor account activity
- Check balances & view transactions
- Make mobile deposits
- Access your statements
- Find an ATM and more…
For more information on our digital services and tools visit: missionfed.com/online-mobile.
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