b'AIDING PROVIDINGMission Fed proudly serving our San Diego community since 1961 For Mission Fed, the health, well-being and safety of our members, employees and community has always been our top priority. We have been proudly serving San Diegans forFinancial Trust and Confidence:60 years. Our stability, strength, and resources coupled with the strong, personal connections we build with our membership and our commitment to create deep relationshipsRely on Our Strength with our community partners is what makes us the premier credit union in San Diego. Life has been unpredictable the past year as we have all adjusted to the COVID-19 pandemic. Our commitment to serve our members has not wavered. As we navigated Banking that works for everyone.these unexpected times, the following are just a few of the many important steps taken this past year to help keep our members, employees and the San Diego communitysafe and healthy:Essential ServicesStanding by You All branches remained open, cleaned and sanitized daily, including enhanced cleaning and disinfecting of key touch areas and ATMs.Safe, strong and sound. Mission Fed branches remained open throughout the pandemic Employees were provided with preventative information focused on staying safe and healthy, granted additional paid time off, and asked to stay home if they were not feeling well.to serve our members as an essential service. An internal task force monitored information from the Center for Disease Control and Prevention (CDC) and federal, state and county agencies to promptly and consistentlyBranch Support ensure all decisions and actions were in line with recommendations and guidance.Our branch staff at 32 locations in San Diego County provide friendly, helpful and efficient 3 The pandemic has been devastating for so many, making it more important than ever to reach out with a helping hand. In 2020, Mission Fed turned our community relationsservice experiences to our members. 4efforts to targeted fundraising efforts. Along with the generosity of our members and the San Diego community, we raised and donated a total of $680,342 for local nonprofitorganizations. These donations supported and helped build resiliency throughout our community to provide hope, meals, and shelter to San Diegos men, women, and childrenCOVID-19 Relief Efforts in Unprecedented Timesin need through COVID-19 relief efforts and in the fight against heart disease.We continue to provide solutions, support and guidance to help our members manage their As the pandemic has continued to evolve and change all our familiar routines, our commitment to our members and the entire San Diego community has continued infinances and navigate the volatility of the current challenging COVID-19 environment.everything we do. We understand the concerns and uncertainty experienced this past year, and we continue to serve, inform, and be responsive to our members financialneeds. Maintaining trust and providing accessibility to funds in a variety of ways, including in our branches, through our call center, or in a digital environment, as well asSafety and Securityproviding financial products and services at all times are also top priorities.We operate safely and effectively, following all CDC, state and local guidelines,devoting all necessary resources to help ensure both our members and staffsAlthough we are all living a bit differently now, Mission Fed remains safe, strong and sound. We are inspired and encouraged by the resilience, resolve and kindness we personal safety, while maintaining all the services you count on.see in people every day. We remain optimistic and confident that these acts of strength and caring are what will, in time, allow us all to heal and emerge stronger andmore unified than ever before.Sincerely,WayneOetkenDebra SchwartzChair, Board of Directors President and CEO'